FAQs

Frequently Asked Questions

How long does delivery take?

Orders are typically processed within 1–3 business days. Delivery estimates vary by product and destination and are shown where available. Tracking is provided after shipment.

Do you ship to the United States?

Yes. The United States is our primary market. Availability and delivery times depend on the specific product.

Do you ship to Mexico?

Selected products can be shipped to Mexico. When applicable, estimated delivery is typically 5–7 business days after processing, but the product-specific estimate takes priority.

Can I return an item?

Eligible unused items may be returned within 15 days of delivery. Items must be in original condition and original packaging. Contact us before sending anything back.

Who pays return shipping?

For change-of-mind returns, return shipping is generally the customer's responsibility. If an item arrives damaged, defective or incorrect, contact us so we can review the case and provide the appropriate solution.

Do products include a warranty?

Warranty coverage varies by product and supplier. If a manufacturer or supplier warranty applies, it will be stated on the product page or confirmed by our support team.

What payment methods do you accept?

Available payment methods are displayed at checkout and may include major credit or debit cards, PayPal and other supported providers depending on customer location.